Frequently Asked Questions
Everything you need to know about shopping with Ashley Stewart.
What is the Ashley Stewart return policy?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of the ship date. Please note that clearance items and intimate apparel are final sale.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number. You can also track your status by logging into your account on our website and visiting the 'Order History' section.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your destination.
How do I know what size to order?
We provide a comprehensive size guide on every product page to help you find the perfect fit. Our styles are specifically designed to flatter curves, ranging from sizes 10 to 36.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and the Ashley Stewart Credit Card. We also offer buy now, pay later options through Klarna.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or change an order once it has been submitted. You may return the items once they arrive according to our return policy.